Terms of Service

1. Acceptance of terms

These Terms of Service ("Terms") are a contract between you and [LEGAL ENTITY NAME], the operator of CertLeads.com ("CertLeads", "we", "us", the "Service"). By creating an account, redeeming a code, purchasing a subscription, token pack or one-time export, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to it.

2. Service description

CertLeads is a business-to-business data service. We detect websites within hours of launch from public Certificate Transparency logs and surface the public information those websites publish: metadata, platform, SEO signals and business contact details, graded by freshness and contact quality. Customers browse the directory, reveal contacts, export filtered lists as CSV, receive new matches by email, and, on plans that include it, query an API.

The Service is for legitimate B2B outreach, market research and competitive intelligence. It is not for personal, household or consumer use, and may not be used to target individuals in their personal capacity.

A free plan exists with small monthly and daily limits. Paid plans, their prices, limits and features are those published on our pricing page at the time you buy. A feature is included in your plan only if that page (or, for lifetime deals, the deal page) lists it.

3. Accounts, eligibility & seats

• You must be at least 18 and able to form a binding contract.
• Provide accurate, current registration information and keep it current.
• You are responsible for all activity under your account and for keeping your password secure. Tell us at legal@certleads.com as soon as you notice any unauthorised use.
• One person per seat. Your plan states how many seats it includes; sharing one login among several people, or pooling exports across accounts to exceed a plan's limits, is not permitted.

4. User obligations & outreach laws

You are solely responsible for how you contact the businesses surfaced through CertLeads. The obligations that commercial-email and telemarketing laws impose on senders apply to you as the sender, not to us as the data provider.

For any message you send using data obtained from CertLeads, you agree to:

• Include a clear, working unsubscribe mechanism in every commercial email, and honour requests promptly.
• Use accurate sender information — From, Reply-To and routing details must identify the actual sender.
• Use non-deceptive subject lines that reflect the content.
• Include a valid physical postal address in every commercial email.
• Comply with every law that applies to your outreach, including (without limitation) the U.S. CAN-SPAM Act, Canada's Anti-Spam Legislation (CASL), the UK's Privacy and Electronic Communications Regulations (PECR) and UK GDPR, Australia's Spam Act 2003, Singapore's Spam Control Act and PDPA, and any other anti-spam, telemarketing, privacy or data-protection law that applies to you or your recipients.
• Honour any opt-out, do-not-contact or unsubscribe signal, however you receive it, and never re-contact an address you were asked to remove.

CertLeads is the data provider, not the sender. We do not, and cannot, police your individual outreach. Violations may result in immediate termination under Section 15.

5. Prohibited uses

You may not, and may not allow anyone else to:

• Resell, redistribute, sublicense or republish lead data obtained from CertLeads, in whole or in substantial part. Using the data inside your own CRM or outreach workflow is permitted; repackaging it as a list, directory or competing data product is not.
• Send spam, run unsolicited mass campaigns that break applicable law, or send malicious, deceptive or fraudulent messages.
• Harass, threaten, defame or otherwise harm any business or individual identified through the Service.
• Scrape, crawl, copy or extract data from the Service other than through the reveal, export and API features included in your plan.
• Reverse engineer, decompile or attempt to derive source code from the Service.
• Circumvent reveal quotas, export allowances, the per-lead exposure cap, rate limits or any other technical protection, including by operating several accounts.
• Use the Service in any way that could damage, disable, overburden or impair our infrastructure or interfere with anyone else's use.
• Use the data for any decision with legal or similarly significant effects on a person (employment, credit, insurance, housing), or for any purpose regulated as consumer reporting.
• Contact a business that has opted out of CertLeads using data you obtained from us after its opt-out took effect.

6. Plan limits & fair use

Every plan carries published limits. They are enforced by the Service, they are stated before you buy, and they are part of what you are buying.

• Export allowances. Each plan has a monthly and a daily export allowance, counted in leads, as published on the pricing page or deal page. The monthly allowance resets on your billing anniversary; the daily one resets at 00:00 UTC. Unused allowance does not roll over. If an export would exceed an allowance, you are told which limit applies and when it resets before anything is charged or deducted, and you may buy the excess as a one-time export (Section 7).
• Contact reveals in the directory are counted separately from exports, against the monthly reveal quota of your plan.
• Access delay. Each plan sees newly detected leads after the delay published for it. Higher plans see leads sooner; the directory itself is visible to everyone.
• Exposure cap. Each lead is delivered to at most 3 customers, ever, and is held back for 10 days after each delivery before it can go to anyone else. You never receive, or pay for, the same lead twice across your own exports.
• Inventory and targeting. Exports are subject to inventory availability and require at least one targeting filter: a country plus a category, platform, SEO band or freshness window. Because of the exposure cap, cooldowns, access delays and your own history, an export may contain fewer rows than your filter matches in the directory. The export screen states the deliverable number before you commit, and you are charged, or your allowance debited, only for rows actually delivered.
• Geographic scope. Business contact details are provided in full for businesses in the United States, Canada, the United Kingdom, Australia, New Zealand, Singapore, the United Arab Emirates and India. For businesses elsewhere, only impersonal company contacts (generic role addresses and company phone lines) are provided, where available; personal contact details are never provided, and many of these businesses appear with metadata only.
• Export files. A purchased or free export is delivered as a signed download link that stays valid for 7 days. Keep your copy; after that the link expires.
• API. The API is available only on plans that list it. API keys are personal to your account, rate-limited, and subject to the same allowances and prohibitions as the rest of the Service.

7. Subscriptions, one-time purchases & refunds

Monthly subscriptions renew automatically each month until cancelled. You can cancel at any time from your account's billing page; cancellation takes effect at the end of the paid month and you keep access until then. Payments are processed by Stripe.

Refunds:

• Monthly subscriptions — a 14-day, no-questions-asked money-back guarantee on your first ever paid subscription. Email legal@certleads.com within 14 days of the first charge.
• One-time CSV exports — priced on the number of rows delivered, on the scale published on the export screen, up to 50,000 rows (larger lists are quoted individually). Non-refundable once the download link has been generated. If a fault on our side prevented the link from being generated at all, you receive a full refund.
• Verification token packs — final once the tokens are credited to your account. Tokens do not expire, and tokens spent on an address our provider could not resolve are returned to your balance automatically (Section 9).
• AppSumo lifetime deals — refunds are handled by AppSumo under AppSumo's own policy (Section 8).
• Chargebacks — a chargeback suspends the account while we investigate.

Prices exclude taxes unless stated. You are responsible for any sales tax, VAT or similar tax that applies to you.

We may change subscription prices and plan features with at least 30 days' notice by email; changes never apply to a period you have already paid for. Limits stated at the time of purchase for a lifetime plan are never reduced for that plan (Section 8).

8. AppSumo lifetime deals

• A lifetime deal is bought from AppSumo under AppSumo's terms and redeemed in CertLeads with a code. AppSumo's refund policy applies to the purchase (typically 60 days from purchase); these Terms govern your use of the Service.
• "Lifetime" means for as long as CertLeads operates the Service, with no recurring fee, on the tier you bought.
• The export allowance, daily limit, seats, access delay and other limits of your tier are those stated on the deal page at the time of purchase. They are monthly allowances that reset, not lifetime totals, and we will not reduce them for your tier. We may raise them.
• Features are included only if listed on the deal page. Anything not listed there, including features that exist only on our monthly plans, is not part of the lifetime deal.
• Codes must be redeemed within the window stated on the deal. Once redeemed, a code is tied to the redeeming account and cannot be transferred or resold.
• All other sections of these Terms, including outreach obligations, prohibited uses, fair use and termination for breach, apply to lifetime accounts exactly as to any other.

9. Email verification tokens

Email verification is optional and metered separately from your plan: one token checks one address against its mail server through our verification provider. Tokens are deducted before a check runs and returned automatically for any address the provider could not resolve. Verdicts are stored on the lead and shared with every customer, so an address that has already been verified costs nothing to anyone afterwards.

A "valid" verdict means the mail server accepted the address at the time of the check. It is not a guarantee that a message will be delivered, read or answered, and Section 11 applies to verification results as to all other data.

10. Intellectual property & data license

The Service — the website, software, database structure, API, brand and the compilation of the directory — is owned by CertLeads and protected by intellectual-property law. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service in accordance with these Terms.

Lead data licence. While you comply with these Terms, you may use lead data you access through your plan for your own internal sales, marketing and research. You may not redistribute it as described in Section 5. The licence covers data lawfully obtained before any termination, and remains subject to Section 5 and to every opt-out that reaches you.

11. Data accuracy & warranties

CertLeads collects data from public sources and applies automated classification, grading and enrichment. We label every lead with a freshness tier and a contact-quality band so that you can judge it before you take it, and we exclude addresses we know to be undeliverable. Even so, we make no warranty that any contact, classification or other data point is accurate, current, complete or fit for any particular purpose. Addresses go stale, numbers change, classifications can be wrong, and a business may have closed or changed direction.

THE SERVICE AND ALL DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CERTLEADS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS, WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify, defend and hold harmless CertLeads and its officers, directors, employees and agents from any claims, damages, losses, liabilities and expenses (including reasonable legal fees) arising out of or relating to (a) your use of the Service, (b) your outreach to any business identified through the Service, (c) your breach of these Terms, or (d) your violation of any law or of the rights of any third party.

14. DMCA & abuse reporting

If you believe content on CertLeads infringes your copyright, send a notice meeting the requirements of the U.S. Digital Millennium Copyright Act to legal@certleads.com with the subject "DMCA Notice": identify the work, identify the material and its URL, give your contact details, state your good-faith belief, state under penalty of perjury that you are authorised to act, and sign.

For other abuse — spam involving our customers, suspected fraud, harassment — email legal@certleads.com with the subject "Abuse". We investigate every report and act on Section 15 where warranted.

If you are a business owner who wants your domain removed from CertLeads, use /opt-out instead — it is the fastest path and creates a verified record.

15. Termination

You may stop using the Service at any time and may delete your account from your account page. We may suspend or terminate your access immediately, with or without notice, if we reasonably believe you have breached these Terms, abused the Service, or created legal or reputational risk for CertLeads or its users. Termination for breach does not entitle you to a refund beyond what Section 7 provides.

On termination your right to use the Service ends. Sections that by their nature should survive (including the data licence conditions, data accuracy, liability, indemnification and governing law) survive.

16. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

If you are a consumer in a jurisdiction whose law gives you the right to bring proceedings in your local courts, this section does not override that right.

17. Changes to these terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the latest change. For material changes we give account holders at least 14 days' notice by email and a notice in the product. Continued use after a change takes effect is acceptance of the updated Terms. Changes never reduce the limits of a lifetime plan (Section 8).

18. Contact

Questions about these Terms, billing or compliance: legal@certleads.com.

Privacy and data-subject requests: see the Privacy Policy.